Select card type

Choose whether the customer wants to receive a digital or physical card.

A digital card will create an account for the customer and send an email to their address. 

A physical card will be linked to the new customer's account. You can order physical cards with a card design of your choice. Learn more.

Select a card design

Select a card design that will be link to the customer's account. This design will be used in emails sent to the customer and in the wallet website the customer uses to manage their digital card.

If you haven't created a card design yet, you'll be required to create one before proceeding. Learn more.

Enter recipient and sender details

Enter the gift recipient’s email address and the gift sender’s name, email address. An optional gift message can also be provided which will be used in the email sent to the gift recipient.

Set initial balance & pay

Select the amount to load onto the gift card and the payment method to use for funding the initial balance of the card. Available funding sources are cash and payment card. If you've created an incentive for your gift card program, the condition for receiving the incentive is shown. 

When selecting to pay with card, Clover’s secure pay flow is started and you’ll be prompted to swipe or dip the payment card on your Clover device. Once the secure pay flow is completed, you’ll be returned to the app and the gift card will be created. An order will be created in your Clover account for the gift card sale with the card payment attached.

If you select to pay with cash, we’ll create an order for the gift card sale in your Clover account and attach the cash payment to the order and the cash drawer on your device will be opened. Once the order is created we’ll create and send the gift card to the recipient’s email and a confirmation email to the gift sender.

New Gift Card Created

Once the payment of the gift card is complete and an order was created for the gift card sale in your Clover account, we’ll create the gift card and send it to the gift recipient. A confirmation email is also sent to the gift card sender. You’ll see the gift card created success screen. You can view the gift card’s details or close the screen to return to your gift card’s home screen.

The gift card recipient will receive an email with their gift card details, who sent them the gift card and the custom message the gift sender entered. The gift card recipient can now view their card details on our online wallet website or store the git card in their digital wallet app on their phone.

The gift card sender will receive a confirmation email of the gift card order which looks like this: